Privacy Policy

This Privacy Policy describes how Vignette Switzerland ("we," "us," or "our") collects, uses, and discloses your information when you use our website and services related to Swiss motorway vignette compliance, inquiries, and digital renewals.

We are committed to protecting your privacy and handling your data in an open and transparent manner.

1. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you use our services. This may include:

• Contact Information: Your name, address, and similar details necessary for processing your vignette renewal or addressing inquiries.
• Vehicle Information: Details about your vehicle, such as license plate number and vehicle type, required for vignette compliance.
• Payment Information: While we process payments through secure third-party payment gateways, we do not store your full payment card details.
• Communication Data: Information you provide when communicating with us via our inquiry forms or customer support channels.

Non-Personal Information

We may also collect non-personal information automatically as you navigate through our website. This data is not directly linked to your identity and includes:

• Usage Data: Information about how you interact with our website, such as pages visited, time spent on pages, and clicks.
• Technical Data: Your IP address, browser type and version, operating system, and device information.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To process your digital vignette renewals and manage your account.
• To provide customer support and respond to your inquiries.
• To ensure compliance with Swiss motorway vignette regulations.
• To improve and optimize our website and services.
• To detect and prevent fraudulent or unauthorized activities.
• To comply with legal obligations.

3. How We Share Your Information

We may share your information in specific circumstances:

• With Authorities: We may share necessary vehicle and personal data with relevant Swiss authorities for the purpose of verifying vignette compliance.
• Service Providers: We engage trusted third-party service providers to perform functions on our behalf, such as payment processing and IT support. These providers are obligated to protect your information and use it only for the purposes for which we disclose it to them.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and secure data storage practices. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

• Right to Access: Request a copy of the personal information we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete information.
• Right to Erasure: Request the deletion of your personal information under certain circumstances.
• Right to Restriction of Processing: Request that we limit the way we use your information.
• Right to Object to Processing: Object to our processing of your information in certain situations.

To exercise any of these rights, please contact us using the address provided below.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and improve our services. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on this page. Your continued use of our services after such modifications will constitute your acknowledgment of the modified Privacy Policy.